Wyndham San Jose Airport

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Would have been fine for a lower end hotel...

Stayed at the Wyndham for 4 nights. Ended up being fairly disappointed with the room I got. I will start off with what I enjoyed about my stay. - Friendly people at the front desk. - Pretty quiet room. - Very close to VTA Light Rail. Here's what I did not enjoy. - Mold in the shower. - Broken drain stop in the bath tub. - Very uncomfortable, worn down beds. - Only 2 outlets that one could use, 1 if you needed coffee. Inconveniently placed as well, as I tend not to use my laptop at the sink. - Very thin sheets. - Housekeeping did not restock my shampoos or soaps when I was out. - TV checkout did not work. - Had to ask for teabags for my room. - No room to iron anything, thanks to the lack of outlets. - Heard the light rail all night. - Unable to get fresh air in my room. - Called the front desk to find a place that delivered to the hotel. Was told I'd be called back, but never was. Had to speak with a manager to get an answer, 2 hours later. - Hotel is not within walking distance of affordable food: only a convenience store and a Denny's. - Heating/cooling controls did not allow for turning off the A/C. October in San Jose...A/C is not really needed. At all. For a Wyndham, I expected a lot better, no matter how much I paid.

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The place is loud and smells bad

The room smelled like body odor and the halls smelled like cigarette smoke. The bed was hard, which is ok for some, not for me. I personally do not want to stay there again.

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Disappointed

The soaps were taken away from my room on the second day and never put back. Mold was found on the bathroom ceiling. Free internet access coupon was not offered at the time of check-in. I had to go back to the front desk and asked for it. Front desk attendant didn't ask for my room preference at the time of check-in. Continental breakfast was not included. No skin lotion was available even when we asked the cleaning maids for it. Overall condition of the room was old. It seems that it hasn't been maintained for at least 10 years.

could be better

Hotel was hosting a dance-a-thon during our stay. The two lobby areas were completely taken over by participants practicing. My husband called from the airport so the shuttle could pick him up. Even though he spoke to a "live" person who verified he was a guest, when I checked for his arrival, I was told he had never called in.

Close to the airport but very old.

This hotel is close to the airport but it is very old and in poor shape. The shower made a screaching noice, and you could plainly hear the guests in the room next door.

Good for the price, but...

If you like to visit the fitness room while you are staying at a hotel, this hotel is NOT recommended. The fitness room was boiling hot. Also, if you are like me that usually "forget" shampoo and conditioners, the only have a new pack available upon arrival. They do not bother to store your room with new ones if they don't see it on the sink. If you ask for it, they will of course give it to you, it is just a little irritating though.

Nice hotel

Overall the hotel have a good environment. I did request to change the room due to some noisy next to my room and the receptionist able to do it for my immediately, thanks for the good service provided. Anyway, the breakfast in hotle is a bit expensive compare to other hotel. If possible, please provide one bottle of mineral water in the room for convinience. The hotel do not have the body location and will be good if it able to provide a small bottle of body lotion. Overall I am happy staying in this hotel.

Good price for the area

The good news was a quiet, comforable room. Nothing fancy but certainly met all the qualifications for a good night's rest. Ample parking, not an abundance of extras. I was disappointed that there was no free internet access anf that the businees center computers were operated by credit card (back to the 90's). Also, complimentary coffee would have been nice rather than using the in-room coffee pot and pod. Bottom line - OK for a short stay.

Great Hotel for the money

I was pleasantly surprised with this hotel for the price. It is clean, safe, and the hotel staff is very nice and pleasant.

Good Room for the money

The room was clean and the staff friendly.