Waikiki Gateway Hotel

Nice Hotel, Bad Location and No AC

The beds are soft; the location sucks; parking is overpriced for overnight (a little too expensive); the air conditioning in our room was broken and behaved more like a fan than an AC

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makiattack

Everything was great with the service and accomidations except the beds were a little hard. Other than that my experience was great.

broken elevators

there was a power outage in oahu, and the elevators did not work for 3 days, resulting in walking up and down stairs, including with luggage. the only good thing, is it is in a good location. other then that, you get what you pay for.

Awesome room for the money

I was very pleased with the hotel as well as the employees whom helped us check in and check out. The beds were a little on the hard side but its a hotel not your bed at home, I thought the stay was awesome, if it weren't raining so much I would've tested the pool, but theres always next time... =)

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Great room for the money

Good location, little noisy, overall satisfied.

Guest did not leave a comment.

Guest did not leave a comment.

Value Hotel

Good value for the price. While not upscale or luxurious, the room was clean and usable and most folks are not in Hawaii to stay indoors. Convenient to everything in Waikiki, which means walking. Use the car to go elsewhere on the island.

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Convenient Hotel

Hotel was convenient to the airport..clean..quiet..nice view of the city and good value for the money

Hotel was not up to standards that they advertised

We booked a king bed, got a receipt for a king bed, did not get a king bed and the front desk person was not in the least caring about our request. When we got to the room, our queen bed was in a very small room with no bedside table or lights that we could read in bed. The outside patio was big enough to hold 2 king size beds if one wanted to sleep outside. The next morning we awoke to such noise at 6 a.m. that when I looked out our bathroom window, the complimentary breakfast was right next to our room and as I looked out, a gentleman was eating his toast looking in at me!!!!! The same on the patio, as we sat on the patio we could see the people eating breakfast. We should have been told prior to being assigned the room. We arrived at night so we didn't know. We called the front desk after knowing this but they couldn't change us. Hotel full, I doubt it. Also, we had to pay $11.00 a day for valet parking that was not mentioned when we reserved the hotel. There was no regular parking, only valet. The book describing the hotel said it was totally remodeled a few years back and when I brought this to the front desk person when we checked out he said they must not have done our floor. Only a stand up shower, no tub, and no where to put soap in the shower except on the floor which I hated to put my feet on. Our first trip to Hawaii and to start off with this two night stay was awful to say the least. The people that recommended this on the site must have not been in the same hotel. Beware of this facility.

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