Viceroy Palm Springs

very luxury hotel

the hotel was very beautiful... the only issue was the bed very uncomfortable... I think that for the type of hotel that it is they should have much better beds.

Great Service

This is an older refurbished hotel. They have done a very nice job. The service was excellent.

Palm Springs Glamour

I first stayed at this hotel when it opened about 8 years ago and wasn't sure if it's glamour would have withstood the test of time, but it did so and then some. We requested a room that was a step up from the basic (one with two queen beds) and we were pleasantly surprised with its roominess. Large, clean, beautifully appointed, and even though the entire hotel is decorated mainly in white, it hasn't lost much of its luster. One note: unless you don't mind tiny rooms, I wouldn't recommend the lowest rung choice here... but even those are still lovely- just small. The pool was heavenly and the Estrella spa divine - definitely worth the cost of a treatment. We were in luck because we stayed on a Thursday night and on Friday were able to take advantage of the midweek spa special: half-off spa services. I love this hotel and would definitely stay again. Fantastic location, great service, comfortable and glamorous. Oh - and if you stay Friday-Sunday, there's an incredible and FREE outdoor yoga class that you shouldn't miss! That was one of our favorite parts of the trip.

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Hip, fun, cool with Outstanding Service

Really great place to relax and see and be seen(scene?) in Palm Springs. Staff is super-friendly and attentive. Great food, really cool pool/cabana scene, nice bar. You won't want to spend much time in the room, but it's really comfortable and well appointed as well. Right next to downtown Palm Springs, so you can walk to town. Very short drive to/from the airport. My FAVORITE hotel in the Palm Springs area, and I've stayed at a lot of them. Highly recommended.

Loved it!

The hotel staff was really friendly, our room was amazing, really well-decorated and overlooking the pool, and we could walk to downtown. Although, I must say, we underestimated the sheer, overwhelming hotness of the heat in July. Luckily, the room was great to hang out in, we used their fitness facility, and the wife got a massage (which was excellent). When we pulled up to the front of the hotel we thought we might have made a mistake, but we left extremely satisfied and would stay here again. Just not in July.

worth at least 10 times the rate. amazing.

service always with a smile, chic, comfortable, incredible rooms, immaculate grounds. Larry the nite manager is one of the most amazing people i've come across in hotels, and to have that impression on someone when you are working the graveyard shift isn't always the easiest thing. was honestly blown away with everything at the hotel. planning a trip back soon, just because we enjoyed it so much. It's a MUST in Palm Springs!!

Loudest Air-Conditioner Ever

The service was really nice and the atmosphere was very relaxing. The major problem was the air-conditioner and maintence of the room. The radio was on when I entered the room and the air-conditioner felt good after driving in the heat to Palm Springs.After spending the day at the pool and having dinner with my friend in their empty restaurant, we went back to the room. The bed was confortable, but the shower missed a part on the right knob and when we went to sleep, we turned off the radio. That's when I heard how loud the air-conditioner was. The noise was so loud that my friend headed back to L.A. after 2 hours of listening to the rattling noises which seemed due to again, missing pieces. The air-conditioner was very old and the vent covers were missing. After listening to it for another hour, I finally gave up and turned it off dealing with Palm Springs heat. I woke up at 7 am to the baby crying in the next room and the stinking diaper left in the alcove adjoining our rooms. Hotel needs improvement.

Guest did not leave a comment.

Swanky but dirty

I was very disappointed with this hotel. I had heard such great things but in the end, I probably would have been happier in a less expensive hotel that was clean. The rooms are decorated very nicely but they are dirty. First, the room smelled like cigarettes. Secondly, the large area rug in the room that was mostly white was stained and grey in all the white parts. The couch which was checkered white and black was dirty that the white parts were grey and the cushions were sunk in, didn't even want to sit on the couch let alone walk on the carpet. And the glass water cups which had plastic over them were not cleaned and had dried tooth-paste on the bottom interior of the cup. The only clean part of the room was the bed. Just Gross! To top it all off, the internet was down most of my stay. The only nice part of the hotel were the grounds which were very pretty and maintained nicely. The staff was also very friendly.

Amazing value, amazing room, amazing service

Totally exceeded our expectations for a last minute room in Palm Springs.

great service, but small room

excellent services, very attentive staff. spa was nice. food was great. only negatives i can think of are that our room was reeeaalllly tiny, and the bathroom drains (sink and tub) were slightly backed up, and the tub faucet had a weird plastic bag taped to it to keep water from dripping (?). otherwise, nice facility.

Simply relaxing in PS

Incredible fashionable bungalow syle rooms with the suites! Viceroy is the best room in town with service and location. It is a favorite as usual. Great rates on Hotel.com beats everything else.

Inviting and Relaxing hotel!

Stayed here for one night and loved every second! Hotel Staff was helpful, friendly, and welcoming. Suggested great restaurants in the area. Pools were quiet and clean - breakfast was delicious. Great little bar scene at night for a drink. Hotel offers bicycles to cruise around town AND allows small pets! Would stay here again anytime.