The Outrigger Waikiki on the Beach

EXCELLENT SERVICE

this hotel has excellent service and is very detailed. Front desk was very nice, especially Rueben. Rueben is very dedicated to his work and really cares about his clients. I absolutely recommend this hotel to anyone looking for a great vacation right on the beach. The only thing that I do not recommend at this hotel and is not owned by the hotel is the Plantation Spa located on the PH level of this hotel. Again, this spa is not owned by the hotel so if you would like a spa experience go else where.

Outrigger is Great!!!

I stay here every time I am in HI. Best hotel for the price

Great place to stay if you don't need an internet connection...

Overall great experience with one notable exception: The hotel advertises "free high-speed internet". Translation: Ethernet cable at the table on one side of the room (no wireless) that gives dial-up comparable speeds when its working, and its spotty even then. We were at the hotel for 5 days - 3 of those days I could not connect at all, and the 2 days I could connect, it bumped me off every couple minutes. I did call the lobby when it didn't work and they were very friendly and sent someone up to tell me that their service was down. All this to say - if you have to have an internet connection or need to be able to VPN back to the office (as I did) - then i recommend somewhere else. Before I stayed here, i noticed 2 things that came up in reviews repeatedly, so i thought I'd address them if it could help someone who'd also wondering about them. The 2 things were: Very thin walls/noise from hall or rooms -and- slow elevator. 1. Thin walls - yes, we did notice this, but it didn't seem as bad as some of the reviewers made it. You could definitely hear hallway noise pretty well, and room-next-door noise kind of, but it wasn't enough to bother us. If you're easily annoyed by things like this, then you might take note of this, but otherwise i don't think it'll be a big deal. If you end up with a room full of partyers next door, then you may have to ask for a room switch. 2. Slow Elevator. Hmmm. No. There are 3 elevators and my wife and I on more than one occasion were surprised at how fast they are. I mean really fast. I can only assume the hotel fixed this issue, because i just can't see how anyone could call those things slow. I actually witnessed people missing the elevator because the doors open so fast and if you're not walking in - Boom - they're closed and up 15 floors in like 4 seconds. Probably the fastest elevators I've ever been on. Aside from all of that, we really enjoyed our time there. I would say that most of that enjoyment was due to location. If you

Great Location

Not only was this hotel absolutely beautiful and high class it was located right in the heart of Waikiki. Excellent staff !

Great for the money

Rooms very nice even city view, very clean and remodeled. On Beach, Dukes is great place at night local entertainment every night.

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great deals based on location

Location is unbeatable, and all the restaurants w/in the hotel have the best views in Waikiki. Clean and crisp... only downfall is slow, and small, elevators.

Excellent accommodations

Stayed 3 nights last week. Ground Zero for beach and street activities. Was actually pleasantly suprised our "City view" room had a very good ocean view from our lanai. And excellent view of street and mountains. Room was clean, staff was very friendly and helpful, and made you feel like it was a vacation. On site eating choices excellent and varied. Bathroom was really small, and had a little issue w/thermostat control one night, but certainly not a deal breaker. We were very satisfied with the Outrigger.

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Outstanding Hotel

We were very impressed with this hotel. The service was fantastic in the hotels and the restaurants. Would recommend to anyone and would definately stay there again.

Stay on the North Shore

My wife and I were disappointed in this hotel. All the hotels on Waikiki were on top of each other, and your balcony could easily look into your neighboring hotels balcony. The beach itself was crowded, the pool area looks like a motel pool, and the rooms had paper thin walls that could hear every noise from the hallway or next door. It seemed they had 2 elevators for the entire building. There were times when we felt we were on South Beach and not Waikiki with all the Neon Lights, Cabs and People in the Street. My wife and I drove to the North Shore, and that felt much more like a vacation... we wish we had enough warning not to stay on Waikiki, and instead, book a resort on the North Shore. If you are coming from Maui, be ready for a shock... it is very crowded and conjested on the South Side as any large city on the mainland around Waikiki.

Would book again

The Outrigger Waikiki is in a great location, the rooms are nice and roomy, with a sink and closet area seperated from the toilet and shower. The beachfront location was perfect for our family traveling with 2 young kids. The beds were a little too soft for our preference.

a fun area

location great,beach area great,resturants great,shopping area great,ocean view room view great,