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The Onyx Hotel - a Kimpton Hotel, Boston, MA Thumbnail Coming Soon

The Onyx Hotel - a Kimpton Hotel

Star rating: 4.0 of 5
155 Portland St
Boston, MA, 02114
866-539-0036
Average Rating
4.5
Recommend
94%
128 Guest Reviews

from $179.00

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This rate first available on Friday, Jan 9

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Review Details for The Onyx Hotel - a Kimpton Hotel:

  • 94% Recommend
  • 4.5 Average Rating
  • 128 Guest Reviews
Hotel Service
4.6
Hotel Condition
4.7
Room Comfort
4.4
Room Cleanliness
4.7

Nothing is more important than the opinions of our guests.

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All Trip Types
(128 ratings)
Average Rating 4.5 of 5
Business
(24 ratings)
Average Rating 4.4 of 5
Romance
(34 ratings)
Average Rating 4.6 of 5
Family
(14 ratings)
Average Rating 4.4 of 5
With Friends
(20 ratings)
Average Rating 4.7 of 5
All Others
(47 ratings)
Average Rating 4.5 of 5

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Next Next Page 1 of 9 Previous Previous
Trip Type: Business Review 1 of 128
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great stay

I was travelling for business and was very impressed by the Onyx. My room was very comfortable and I enjoyed my stay.

 
Trip Type: Romance Review 2 of 128
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Friendly staff, great location...

Hotel stay was for a weekend getaway and the staff was very helpful with "things to do" in the area. Room was small but very comfy for 2.

 
Trip Type: Romance Review 3 of 128
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
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Great Hotel

I really liked this hotel. The Hotel was very clean and it was close to everything. This hotel also have an open door policy to animals and I think that is really cool. I highly recommend this hotel.

 
Trip Type: With Friends Review 4 of 128
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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The best hotel experience I've ever had

Very friendly and helpful hotel staff. Entire experience was wonderful. Room was so comfortable, probably more so than my own home! Conviently located a quick walk to mass transit. I would stay there again in a heartbeat!

 
Trip Type: Business Review 5 of 128
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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Nice hotel in a convenient location

The Hotel was very nice overall. the room was a bit small, but very clean and comfortable. The staff was extremely helpful and accommodating. It's conveniently located close to the North End and Quincy Market, everything is in walking distance. It's a bit pricey, but i think that's Boston in general.

 
Trip Type: With Friends Review 6 of 128
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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a quiet gem

An absolutely wonderful hotel, especially for the price. The stay exceeded our expectations in all ways, except for the rip off breakfast we had on our last day. Not worth the 16.00 a piece price, or the automatic included tip at the buffet line. However, an excellent Sunday brunch down the street at Johnnies on the Side, complete with live reggae!

 
Trip Type: Business Review 7 of 128
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Nice if you like boutiques

This was the first boutique hotel I've ever stayed in. Of course the design was great, comfortable beds, nice linens, and they have some 'green' hotel practices. What I was unhappy about was the fact that I had to pay for internet access at the 'business center' (which consisted of one computer). They did have free wireless but the signal was so weak you would get kicked off. You could pay an additional fee for a secure wireless access. Is that how boutiques work? You pay for services normally offered for free at most other hotels?

 
Trip Type: Business Review 8 of 128
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Comfortable Room, Decent Location

The rooms at the Onyx Hotel were comfortable- not particularily large, but not unreasonable. There was only one small window in the room with no view. The restaurant/bar was small in scale, but had good ambiance. The food at the restaurant was overpriced, and mediocre at best. The complimentary wine hour was a nice touch. The T North Station was within walking distance which was nice. The hotel felt as though it was sited in an area that was "between neigborhoods"- the North end was a quick walk away, as was Beacon Hill, but I couldn't say which neighborhood the Onyx actually belonged to.

 
Trip Type: Romance Review 9 of 128
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Lovely Stay, book in advance!

Huge savings for booking in advance. Lovely hotel! From 5pm - 6pm they give guests free wine and cheese in the lobby!

 
Trip Type: Business Review 10 of 128
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: With Friends Review 11 of 128
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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No (0)
Great Hotel at a Great Location

My boyfriend and I frequent Boston quite a bit and this was our first time staying at the Onyx Hotel. We stayed there 2 nights and we would definitely go back the next time we’re in town. The Onyx has a great location. It’s a few minute walk from Faneuil Hall and the North End. Since we were in town for a Bruin’s game, the Onyx was perfect because it was literally right next to the TD Banknorth Garden. The hotel accidentally double booked our room, and we didn’t think it was a big deal, so we didn’t bother saying anything to them, but they were very professional and came to us to apologize for the mix up. They were very gracious about their mistake. The staff was genuinely friendly and made us feel welcome in the hotel. Plus they have a complimentary wine hour, which was a very nice way to start our evening. If you’re in the market for an enjoyable stay, definitely stay at the Onyx!

 
Trip Type: Overnight Stay Review 12 of 128
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Great Hotel, Nice Bar, Breakfast Room Service was not impressive

Overall an excellent place to stay. Only complaint was the lousy roomservice breakfast. The food itself was tasty but sparse. The two small pieces of French Toast were served without any butter. The side of homefries was cold. No ketchup, salt, pepper were present on the tray and only one set of silverware was provided with two obvious orders of food.

 
Trip Type: Business Review 13 of 128
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 14 of 128
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Business Review 15 of 128
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
3.0
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Yes (0)
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Guest did not leave a comment.

 
 
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