The Fairmont Dallas

Best bang for your buck

If you're staying in Dallas there is no better bang for your buck. From the staff, to the restaurant/bar, to the rooms, you cannot beat The Fairmont Dallas.

Hotel within a hotel

Our stay at the Fairmont Dallas in the Fairmont Gold City View section was very nice. It included a "commons area" with breakfast and evening snacks with complimentary beverages and an honor bar open until 11 PM, and large screen TV (which was nice during the world series). Downside for me - even though the showers were very nice (rain fall shower heads) there are no bathtubs in this section of the hotel - something they don't tell you before checking in - so if you're looking to relax and soak in the tub - NOT the spot! Otherwise, service was good, beds comfy and rooms were very clean

Needs Improvement

We've stayed in several Fairmont's around the country and I have to say, we were disappointed in the Fairmont Dallas. The rooms were small and the bathroom was exceptionally small and out of date. The toilet was one that you would find in a public restroom! YUCK! However, the service was great and the rooms were clean and the hotel was extremely quiet considering there were Halloween parties and Homecoming parties going on. There was also MAJOR road construction that was a big inconvenience, but that wasn't the hotels fault. Unfortunately, I doubt we will stay at this hotel again. I've stayed in several hotels in Dallas and this just wasn't worth the effort to sit in backed up construction traffic for hours and then relax in a room with a public restroom type bathroom! Not worth it!

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Wonderful Hotel

I had a wonderful time at the hotel, the people at the Front Desk were amazing! They had put me on the 5th floor which was fine, but when i went to my room my view was kind of bland haha. So i quickly ran back down to the front desk and asked if it was possible for me to get another room with a little better view, the receptionist was very very helpful and very accommodating and bumped me up to a new room which had a gorgeous view ! Overall my stay was really nice and i would def stay again and refer others.

Outstanding Hotel Experience

Hotel was clean, very elegant. The room was huge, had a nice comfortable bed, all amenities you could hope for were in there waiting for you! If you needed extras.. they were sending them up for you! The have cars that will drive you around. Not a Ford Taurus, or run of the mill taxi. But a Lexus. They have laundry services, and shoe shining outside your door! It was wonderful

Best Hotel in Dallas

I'm a jaded business traveler but I will testify that this is as good a value in a hotel as you can get. Great location in downtown. 1 block from the art museum and the free trolley to uptown/McKinley where there are tons of great places to eat and have fun . The rooms are huge and great bathroom set up. fantastic water pressure (on the 17th floor)and constant hot water. Flat screen hi def with 2 HBO channels. Maid service was the best. all the service was great. Perfect wifi. Best hotel bed and Pillows of all time.

AIR CONDITIONER

AIR CONDITIONER DID NOT WORK THAT WELL.

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Impressive Hotel

Great location, great service! I've stayed here several times and never regret it. The staff is very accomidating and it's in a perfect location. A $10 cab ride will get you to a great restaurant, bar, or event.

there's better out there

i was charged an extra night of valet (we stayed 2 nights with in-an-out privileges of valet but was charged 3). We requested a non-smoking room but got one that had tobacco odor everywhere to the point where we got light headed. Calling to the front desk, we were unable to get a room change, so instead they sent housekeeping to spray a deordorizer that masked the smell for 5 mins. After walking to the front desk and telling them the importance of needing to breathe in our room, she found us a room. The final straw we had was with the shower. After getting out of a shower, i discovered the entire bathroom floor covered in water. At first i thought the toilet was leaking but it was the shower curtain! There was no plastic to keep the water in the tub. Instead it was made out of cloth which the water just absorbed through to the other side and went all over the bathroom. For the money we paid i'd expected much better.

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