The Colonnade Hotel - Summit Hotel

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We would live there if we could

We only live a half hour north of Boston and checked into the Colonnade because we had business in the city all weekend and didn't want to drive back and forth in the snowstorm. Great move -- it was like a mini-vacation! The service was great, the room was immaculate, the linens were luxurious, the Brasserie Jo meal we ordered from room service was amazing, and we snuggled in to drink hot chocolate and watch the snow fall. This hotel is definitely at the top of our list the next time we need to stay in Boston, for any length of time. Highly recommended!

good hotel

good hotel

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Great in All Ways

Location, Upscale, Bedding, Room, Furnishing, Employees, Restaurant, Room Amenities, ......... in all areas Outstanding.

Beautifully Appointed Room

We were pleasantly surprised with our stay. The room was beautifully decorated, and efficient for business use. Obviously the interior designer knew what he/she was doing. Another pleasant surprise was the friendliness and efficiency of the hotel staff. What a lovely place to stay. Highly recommend it.

NEEDS IMPROVEMENT !!!!!!!!!!!!!!!!!!!!!!!!!!!!

OUR FIRST NIGHT AT THE HOTEL ROOM WAS A DISASTER,THE BATHROOM HAD LIKE FRUIT FLIES,THERE WAS TWO GRAPES ON THE CARPET, THE ROOM WAS STEAMING HOT,WE CALLED THE FRONT OFFICE , THEY TOLD US THAT THE A.C. FOR THE WHOLE BUILDING HAD BEEN TURN OFF,DUE TO THE FORECAST OF THAT NIGHT AND THE REST OF THE WEEK WHICH WAS GOING DOWN IN THE 50's.(we are from south florida and are used to sleeping with the A.C.real cold.) THEY TOLD US TO OPEN THE WINDOWS AND SLEEP WITH THEM OPEN , WHICH CREATED THE NEXT PROBLEM OF NOT BEING ABLE TO SLEEP THAT NIGHT BECAUSE OF THE TRAFFIC,SIRENS,TRUCK NOISES AND THE BEST OF THEM ALL WAS THE GARBAGE PICK UP AT 4:00 A.M. NEEDLESS TO SAY I CALLED AT 7:00 A.M. AND ASK FOR A ROOM CHANGE! I HONESTLY THINK THAT THE HOTEL SHOULD LEAVE IT UP TO THE GUEST IF THEY WANT THE A.C.TO BE ON,ESPECIALLY FOR WHAT THEY CHARGE! WE WENT LAST YEAR SNOW SKING AND WE HAD A.C. AT OUR DESPOSAL, EVEN THOUGH THE TEMPERTURE WAS IN THE 30'S.

Overall great experience

I stay here often and love the rooms and modern decor. Service has been outstanding the last several times and the staff makes me feel welcome.

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Great Room, but small issues

The location, the bed (ahhhh), reading lights on the bed, the room, conceirge are great. But...single ply toilet paper, no fan in bathroom, bathtub has steep angle preventing a relaxing soak, curtain rod came apart and dripping faucet weren't fixed after being reported. They remodeled, but still the little things keep it from being knock-out.

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A Great Experience

The room was comfortable, stylish and offered a great view of the city. The staff was hospitable and attentive. Our stay in Boston was a great experience!