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The Bell Hotel, Phoenix, AZ

The Bell Hotel

Star rating: 2.5 of 5
17211 N Black Canyon Hwy
Phoenix, AZ, 85023
866-539-0036
Average Rating
4.0
Recommend
78%
41 Guest Reviews

from $79.00

Lowest avg. nightly rate

This rate first available on Wednesday, Jan 7

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Review Details for The Bell Hotel:

  • 78% Recommend
  • 4.0 Average Rating
  • 41 Guest Reviews
Hotel Service
4.1
Hotel Condition
3.6
Room Comfort
4.0
Room Cleanliness
4.1

Nothing is more important than the opinions of our guests.

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All Trip Types
(41 ratings)
Average Rating 4.0 of 5
Business
(9 ratings)
Average Rating 4.0 of 5
Romance
(4 ratings)
Average Rating 3.0 of 5
Family
(5 ratings)
Average Rating 4.0 of 5
With Friends
(3 ratings)
Average Rating 4.3 of 5
All Others
(23 ratings)
Average Rating 4.1 of 5

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Trip Type: Family Review 1 of 41
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Better Than Expected

The popcorn, cookies and coffee in the lobby were the first sign that this hotel was trying to make up for it's classic-motel appearance with service and amenities. We were pleasantly surprised, especially with the breakfast, which they did not classify as "deluxe continental" although to my mind it was.

 
Trip Type: Family Review 2 of 41
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 3 of 41
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great room for the money

Easy access to and from the freeway. Nice comfortable rooms.

 
Trip Type: Not Provided Review 4 of 41
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 5 of 41
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 6 of 41
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Good Deal

This is an older establishment. Nevertheless, maintenence and low-key rennovation are on-going, and done well. Everything worked, it was quiet, the pool and spa well maintained and cleaned as well.

 
Trip Type: Romance Review 7 of 41
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Great Customer Service

This is my second stay at Bell Hotel. I found the young lady at the front dest to be extremely polite, helpful, and friendly. She was also very professional. I required assistance with a problem I was having: It was late at night and my key was not working in the door.

 
Trip Type: With Friends Review 8 of 41
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
5.0
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decent room for pricing

not bad, nice for quick stay

 
Trip Type: Family Review 9 of 41
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Romance Review 10 of 41
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 11 of 41
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Good Value.

Overall very satisfied. Staff was friendly and helpful too. Difficult to find entrance to parking lot. Need better signs. Would stay there again without hesitation.

 
Trip Type: Business Review 12 of 41
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 13 of 41
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
3.0
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Yes (0)
No (1)
Needs a wholesale makeover.

This motel was way below what I expect from a "Best Western." Our AC unit did not cool our room very well no matter where the settings were. Many of the AC units left large puddles of water on the sidewalks outside the room. There were sidewalks that were uneven and unsafe to walk on. The edges of the desk in our room was sticky along the edges. Things in the room and bathroom just looked sloppy - poor paint and caulking job.

 
Trip Type: Not Provided Review 14 of 41
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 15 of 41
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
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Older property, smallish rooms

The staff and amenities were very good. The rooms were smallish. Comfortable beds; wifi was free but erratic.

 
 
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