Sheraton Suites Country Club Plaza

very nice

poor restaurant service in evening. bartender had to do double duty . otherwise very nice place to stay.

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Great room and view

The room was really nice and comfortable

Nice Hotel - Pricey Extras

It is partly my fault for not checking beforehand, but there was a considerable daily charge for both parking and wifi access. Also, the charge for the in room movie was three times what you would pay in a movie theater, the movie said it was still in theaters, but it has actually already been released to DVD. The room was okay, but my husband and I were surprised by an unwelcome wake up at 5:30am by the alarm clock that we didn't know existed - it was behind the nightstand and I could NOT figure out how to turn it off. The staff wasn't particularly friendly and you can walk to everything in the plaza, but there is tons of traffic and some construction, so it can be difficult to get where you need to go without jaywalking. We probably won't stay there again.

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Clean, Comfortable

This hotel was clean, comfortable and conveniently located in the Country Club Plaza area. I got a room for one night for my bf, whom was getting married the following day, and the accomodations were perfect. I stayed in the hotel the next night with friends, and their room was clean and comfortable as well. I would definitely recommend this hotel to a friend or family member wanting to stay in the KC area.

Needs Improvement

This hotel is not to standard. As we were checking in a roach was crawling on the check-in counter. The hotel employee tried to hide the fact that there was a roach by trying to push it off the counter. The other issue that we had was the hotel bathrooms were dirty. The tub had mole all over the tub and not to mentioned the rim of the toilet. It looked liked if it has not be cleaned in years.

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Disappointed

Service needs to improve. Had to switch room b/c bath tub was rusty. No complimentary toilettries.

good bang for the buck

a little rough around the edges for a sheraton (looks like it might be in need of a makeover in the not too distant future), some equipment was not working (our coffeemaker,for example), but overall the room was nice and comfortable, the staff was friendly and the location was great.

Guest did not leave a comment.

Great room & fantastic location

We really enjoyed our stay at this hotel. The hotel is about two blocks from the Plaza which provides many options for shopping and meals. Our King Suite was very nice - comfy bed, separate living area and nice bathroom. We also appreciated the fridge in our room. Definitely recommended!

Great Hotel, Great Location!

Every room has a separate living area and the beds are clean super comfortable. The Service is outstanding! The lobby was remodeled within the last two years and is modern and very contemporary. The Lounge/Restaurant is a great place to have a drink in the evenings, the bartenders remember you and the breakfast buffet is great! Awesome place for couples, families, or business travellers. The pool is indoor/outdoor and is very clean.

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