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Sheraton Dallas Hotel, Dallas, TX

Sheraton Dallas Hotel

Star rating: 4.0 of 5
400 Olive St
Dallas, TX, 75201
866-539-0036
Average Rating
4.0
Recommend
79%
235 Guest Reviews

from $119.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Quick Facts

  • Check In Time - 3 PM
  • Check Out Time - Noon
  • Business Center
  • Fitness Center
  • Internet Access Available *
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant On-site
  • Room Service

*This amenity may be available only in some rooms or units. Some amenities may incur additional fees.

  • Not Recommended

    Individual Rating
    3.0

    The restaurant & bar staff were very friendly and provided great service. The environment and furnishings were plush. We encountered a couple of issues though, one minor & one major. The minor issue was that they had no record of the breakfast which was included in the rate we booked. The guy who checked us in said it was no problem and promptly added the breakfast to our booking, but it was a bit annoying that it wasn't already noted. The major issue was the cleanliness of the room. At first we found plastic shirt stays on the floor (no big deal), but when we found toenail clippings, it proved a bit much. No excuse for it. Disgusting. We won't stay again.

    Reviewed by Erik H on November 1, 2009

  • Not Recommended

    Individual Rating
    2.0

    It was next to impossible to get someone on the phone for anything. It took over five minutes of the phone ringing to get the hotel operator to answer the phone. Front desk wasn't any better. Asked for extra towels, never showed up. Parking charges were inappropriate and should be included in room charge. Good location, but not worth the price. Will not stay here again. Only good thing at the hotel was the bar/grill downstairs.

    Reviewed by a hotels.com guest on November 1, 2009

Description

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Location. The Sheraton Dallas hotel is located in the downtown arts and financial district of Dallas, Texas. The hotel stands two blocks from the Majestic Theater and eight blocks from the Dallas Convention Center.

Hotel Features. The Kitchen Table Restaurant and Lounge features "authentic American" favorites for breakfast, lunch, and dinner. Beverages and meals are offered at the Draft Media Sports Lounge. A coffee shop and dessert bar are also on site. High-speed wired and wireless Internet access is available in public areas for a fee. Function facilities encompass 230,000 square feet of space. Recreational amenities include a limited-hour, complimentary fitness room and outdoor lap pool. The hotel completed a $90 million renovation in August 2009.

Guestrooms. This 38-story property offers 1,840 guestrooms and suites. Selects rooms are furnished with Sheraton Sweet Sleeper Beds. These beds feature custom pillowtop mattresses, down/feather pillows and cotton sheets. Select accommodations reflect mahogany furnishings and Southwest-patterned fabrics, while other accommodations feature muted earth-toned color schemes. Select rooms include flat-screen televisions. Bathrooms feature granite floors and are stocked with bathrobes and Bliss bath products. High-speed wireless Internet access is available (fees apply).

Expert Tip. The M-Line Trolley-Bus Route 712 stops outside the hotel and offers complimentary transportation to the West End, Neiman Marcus and the Dallas Museum of Art. Located two blocks from the hotel, the DART blue and red lines offer transportation to the Dallas Zoo, the American Airlines Center, and both downtown Dallas and Fort Worth.



The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self-parking fee: $12 per day
  • Valet parking fee: $20 per day
  • Pet deposit: US$50 per stay

  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    This hotel accepts pets weighing less than 50 pounds.

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