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Sheraton Clayton Plaza Hotel St. Louis, Saint Louis, MO

Sheraton Clayton Plaza Hotel St. Louis

Star rating: 3.5 of 5
7730 Bonhomme Ave
Saint Louis, MO, 63105
866-539-0036
Average Rating
3.9
Recommend
76%
123 Guest Reviews

from $85.00

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This rate first available on Friday, Nov 13

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Review Details for Sheraton Clayton Plaza Hotel St. Louis:

  • 76% Recommend
  • 3.9 Average Rating
  • 123 Guest Reviews
Hotel Service
4.1
Hotel Condition
3.9
Room Comfort
4.1
Room Cleanliness
4.2

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All Trip Types
(123 ratings)
Average Rating 3.9 of 5
Business
(28 ratings)
Average Rating 4.2 of 5
Romance
(10 ratings)
Average Rating 3.9 of 5
Family
(17 ratings)
Average Rating 3.6 of 5
With Friends
(13 ratings)
Average Rating 3.9 of 5
All Others
(54 ratings)
Average Rating 3.7 of 5

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Next Next Page 1 of 9 Previous Previous
Trip Type: Special Event Review 1 of 124
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 2 of 124
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
5.0
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Solid Hotel, Great Staff,Needs to upgrade the mattresses

I was pleased with the friendly and service-minded staff, and the hotel was very clean. All in all, great value for the money with one important caveat - the mattress was quite poor, and that alone is a deal-killer. It was too firm, and sagged in the middle. Nothing is more important in a hotel room than the mattress!

 
Trip Type: Special Event Review 3 of 124
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 4 of 124
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Small rooms

The rooms were very small. If you are staying for more than a day or two, I would not recommend.

 
Trip Type: Special Event Review 5 of 124
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 6 of 124
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Sheraton Clayton Plaza Hotel

Everyone on staff, from the housekeepers to the managers, couldn't have been more helpful or friendly. I enjoyed my stay thoroughly.

 
Trip Type: Romance Review 7 of 124
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 8 of 124
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 9 of 124
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 10 of 124
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Nice overall

Good value for the money, close to metrolink transit to get to the arch and union station.

 
Trip Type: Family Review 11 of 124
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Wonderful Stay

We had three rooms for 2 families (4 adults, 8 children) Since we paid through hotels.com we were concerned that we would get shorted on the rooms. But the rooms far exceeded our expectations. It is a 5 minute walk to metro and plenty of food places around for a quick bite. The kids really enjoyed the pool (3 ft-9 ft deep). Two of our rooms connected and we got keys that worked for both rooms. The third room was next door so it worked out great! We loved St. Louis and the FREE museums, zoo, etc. We would definitely use hotels.com again to get a room.

 
Trip Type: With Friends Review 12 of 124
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Nice Getaway

The hotel staff was outstanding. The beds were out of this world comfortable. The only downside for this hotel is the size of the bathroom, extremely small for a Sheraton(two people cannot get ready at the same time). The hotel is located in the business district but finding places to eat were few and far between.

 
Trip Type: Not Provided Review 13 of 124
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Restraunt experience

A friend of mine and myself went into the Alenanders for dinner and were the only ones there and it was approx 7 p.m. after placing out order which was on the menu board as being their speciality it took 45 minutes to get the food and then the mashed potatos were cold and had to bring out more

 
Trip Type: With Friends Review 14 of 124
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 15 of 124
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Convenient location, but...

This is a very nice hotel and it was very convenient for our needs. Our only issue with the hotel was that it appeared that only one of the two hotel elevators for guests was operational, which may not have been an issue, had it not been a long holiday weekend, with several special events being held at the hotel.

 
 
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