If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Royal St Charles Hotel, New Orleans, LA

Royal St Charles Hotel

Star rating: 3.0 of 5
135 Saint Charles Ave
New Orleans, LA, 70130
866-539-0036
Average Rating
3.9
Recommend
82%
532 Guest Reviews

from $101.00

Lowest avg. nightly rate

This rate first available on Tuesday, Jan 6

Select a Room & Rate Price Match Guarantee

Review Details for Royal St Charles Hotel:

  • 82% Recommend
  • 3.9 Average Rating
  • 532 Guest Reviews
Hotel Service
3.7
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.2

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(532 ratings)
Average Rating 3.9 of 5
Business
(81 ratings)
Average Rating 3.9 of 5
Romance
(80 ratings)
Average Rating 4.0 of 5
Family
(23 ratings)
Average Rating 3.3 of 5
With Friends
(150 ratings)
Average Rating 3.9 of 5
All Others
(224 ratings)
Average Rating 3.9 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 1 of 36 Previous Previous
Trip Type: Special Event Review 1 of 532
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
outstanding location and cheap room

one block from bourbon street. cheap rates, but had to wait over an hour for our car at check out. everything else for our trip was great.

 
Trip Type: Not Provided Review 2 of 532
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great Room for the Money!!!!

I have stayed at the Royal St. Charles several times. I love the down comforter and pillows unlike the thin blanket and pillows at other hotels. It is also about a block away from bourbon st., i would recommend this hotel to anyone!

 
Trip Type: Not Provided Review 3 of 532
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Very Pleased

Very nice place and very close to French Quarters.

 
Trip Type: Business Review 4 of 532
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 5 of 532
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: With Friends Review 6 of 532
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
1.0
Room Cleanliness
2.0
Was this review helpful?
Yes (0)
No (0)
Needs improvement

To start the check-in time was horrible. I waited for 45 minutes to check in with only two guests in front of me. There were other guests belonging left in the room and the beds were very uncomfortable. The telephone cord would not stay in the phone and you had to physical hold it in to make a call and the staff was not very happy to be working there. Trust me a few more dollars to stay at another hotel is in your best interest.

 
Trip Type: Not Provided Review 7 of 532
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
great price and location

the hotel really exceeded my expectations, considering the sale price on a great night life location of new orleans. the hotel is very accessible, we enjoy our stay with just a walking distance to the harrah's casino, river walk and the french quarter.

 
Trip Type: With Friends Review 8 of 532
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
just what we were looking for

The hotel was in a perfect spot for what we were in town for. We went for a Saints game and to party a bit on Bourbon Street. Also, the hotel has a very nice bar that we stopped in at a few times. Everyone that I dealt with was very helpful.

 
Trip Type: Romance Review 9 of 532
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)
Loud music

The hotel bar plays EXTREMELY LOUD dance music all night long. It stopped around 2am and the woman at the counter the next morning was surprised b/c she said it usually goes on until 6am.

 
Trip Type: Not Provided Review 10 of 532
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Not bad for he price

Nice "boutique" hotel. Within short walk to the Quarter, restuarants and other major attractions. Room was small, free breakfast was ok and the service staff was nice. I would recommend this place for a short stay.

 
Trip Type: Family Review 11 of 532
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Good Hotel, Location but Bad Front Desk Service. Carefull Extra Fee!!

The Hotel is in a good location, 2 streets away from Bourbon St and 1 from Canal Ave. Room was in a good cleaning condition, but no hangers, no tv remote control, and no phone. Be carefull!!! they will charge you a "no optional communication fee" that you agree to pay when you sign your check in, but they will charge it when you check out. Even I couldn't use the "communication feature" because I didn't have a phone in my room, they made me pay it. This fee is also for wireless internet and tv. My overall experience was good but I had bad experience with their poor front desk service (not very nice people) and the extra fee they make you pay.

 

Not Recommended

Trip Type: With Friends Review 12 of 532
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Horrible hotel service

Worst service ever. Completely rude. Will never go back. What happened to "Southern Hospitality"?

 
Trip Type: Family Review 13 of 532
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 14 of 532
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (0)
Great Hotel

The stay was great for the money and the location. Clean rooms and bathrooms. Didn't need the car down from valet because everything was in walking distance. Would recommend this to anyone who doesn't want to spend too much money but wants to have a great time. The only complaint is that there was one elevator working at the time of my stay and during check-out time, you had to wait a long time. Other than that, I will absolutely be staying there again.

 
Trip Type: With Friends Review 15 of 532
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
 
Next Next Page 1 of 36 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.