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Regal Sun Resort-Downtown Disney, Orlando, FL

Regal Sun Resort-Downtown Disney

Star rating: 3.5 of 5
1850 Hotel Plaza Blvd
Po Box 22202
Orlando, FL, 32830
866-539-0036
Average Rating
3.7
Recommend
72%
338 Guest Reviews

from $138.00

Lowest avg. nightly rate

This rate first available on Monday, Nov 9

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Review Details for Regal Sun Resort-Downtown Disney:

  • 72% Recommend
  • 3.7 Average Rating
  • 338 Guest Reviews
Hotel Service
3.7
Hotel Condition
3.6
Room Comfort
3.7
Room Cleanliness
3.8

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All Trip Types
(338 ratings)
Average Rating 3.7 of 5
Business
(33 ratings)
Average Rating 3.9 of 5
Romance
(28 ratings)
Average Rating 3.8 of 5
Family
(136 ratings)
Average Rating 3.7 of 5
With Friends
(48 ratings)
Average Rating 3.7 of 5
All Others
(93 ratings)
Average Rating 3.7 of 5

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Next Next Page 1 of 23 Previous Previous
Trip Type: Family Review 1 of 340
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
1.0
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Guest did not leave a comment.

 
Trip Type: Business Review 2 of 340
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Stay in the tower

When I arrived at the hotel my room was in an outer courtyard, facing on the parking lot. The room felt like a creepy fishbowl. I hated everything about it including the furniture. The man at the desk offered me an upgrade which put me in the 'tower' as opposed to the outer ring. Although I had no view the room was a 100% improvement. I was told that the size was the same, but the room felt bigger. The room and the air felt cleaner and I wasn't afraid to touch things. My colleagues kept their original rooms and, unless they were sleeping, had to come to the lobby to hang out because their rooms were "sleazy". I was actually able to stay in my room and work.

 
Trip Type: Not Provided Review 3 of 340
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Great for the Money

We walked to Downtown Disney in 2 minutes. The hotel was old but rooms had been updated. Pool area was GREAT! Would definitely stay here again, especially for the cost.

 
Trip Type: With Friends Review 4 of 340
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Great Hotel

You can't beat the price and its in the perfect location!

 
Trip Type: Overnight Stay Review 5 of 340
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Exceptional Hotel

The room was large, very clean, and comfortable. It exceeded my expectations.

 
Trip Type: Family Review 6 of 340
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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great for te money

If you are looking for luxury, this is not the hotel for you. But if you are looking for comfort, conveinience, and great value for the money then this IS the hotel for you. The rooms are nicely remodeled and the lobby is very nice. I only had one problem and it was the bartender at the bar. He obviously doesn't like his job. But the rest of the staff was great and courteous. Just a quick taxi to downtown Disney and a short ride in a free bus to Disney parks. I'll stay again. PS- The pool area is great!

 

Not Recommended

Trip Type: Rest and Recreation Review 7 of 340
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 8 of 340
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Family Review 9 of 340
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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This Hotel Loves Kids!

Kids Play Area in Lobby, Fun Director outside Bus area with Games, Splash Park in Pool, Character Dining, etc... Group of 14 people, 5 kids, had a GREAT 5 day stay!

 
Trip Type: Family Review 10 of 340
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
3.0
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+/-

Great location. Good value for room. Prices in snack/gift shops are outrageous. Staff good but not as knowledgeable as they could be. Rooms housekeeping adequate but could improve.

 

Not Recommended

Trip Type: Family Review 11 of 340
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
2.0
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Overall not worth the price

When we arrived they downgraded our room. It took me 15 minutes to get this fixed, and another customer came up and had the same problem. The front desk service was not very pleasant and did not appear empowered to help guests. When we got the correct room it smelled of mold. Their were brown stains on two of the five pillow covers and the bathroom did had some strange stains on the walls. The bell hop was the one redeeming feature about this hotel he was knowledgible about the area, friendly, and willing to help. Parking at night is almost impossible as they do not have enough parking spots for the rooms. It took almost 20 minutes of driving around to find a spot and I noticed most cars were parked on curbs and in grass areas. The front desk also gave me a coupon and said see guest services for more info. When I went to guest services, the girl that handed me an envelope with coupons for local stores and restaurants couldn't be bothered to get off her cell phone. I tried the gym while I was there and found that the water jug was not replaced and remained empty from one night until well after 10 the next morning, when we checked out. I have stayed in several hotels in this area for the same price and found them all to be cleaner and better staffed. I will not be staying here again or recommending it to anyone else.

 
Trip Type: Rest and Recreation Review 12 of 340
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Romance Review 13 of 340
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Great room for the money.

We like to stay at the Regal Sun because of the great rates we find AND because it's so near Downtown Disney. You can't beat the stay for the discounted rates.

 
Trip Type: With Friends Review 14 of 340
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Shuttle buses a good deal

I found the Regal Sun to be a good price and the staff very friendly and helpful. The buses were easy to use and always on time. I would stay there again.

 

Not Recommended

Trip Type: With Friends Review 15 of 340
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
2.0
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Ok for the price, but lousy service

The hotel is chronically understaffed which is reflected in the long lines at the front desk, as well as the annoyed people behind it. Overall ok, given the low price/night.

 
 
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