If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Red Roof Inn Phoenix West, Phoenix, AZ

Red Roof Inn Phoenix West

Star rating: 2.0 of 5
5215 W Willetta St
Phoenix, AZ, 85043
866-539-0036
Average Rating
3.8
Recommend
72%
132 Guest Reviews

from $65.00

Lowest avg. nightly rate

This rate first available on Tuesday, Jan 6

Select a Room & Rate Price Match Guarantee

View important information about: Renovations

Review Details for Red Roof Inn Phoenix West:

  • 72% Recommend
  • 3.8 Average Rating
  • 132 Guest Reviews
Hotel Service
3.8
Hotel Condition
3.7
Room Comfort
3.8
Room Cleanliness
4.0

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(132 ratings)
Average Rating 3.8 of 5
Business
(20 ratings)
Average Rating 3.4 of 5
Romance
(6 ratings)
Average Rating 4.3 of 5
Family
(8 ratings)
Average Rating 3.8 of 5
With Friends
(17 ratings)
Average Rating 3.9 of 5
All Others
(92 ratings)
Average Rating 3.8 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 1 of 9 Previous Previous

Not Recommended

Trip Type: Not Provided Review 1 of 132
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
needs improvment

room was great ...but a little league baseball team was on the floor above and the night was awful...reported the noise to staff at 6pm..they said if it did not stop security would do something...at 10 they wanted to move us rather than take of the problem...won't stay there again...*

 
Trip Type: Not Provided Review 2 of 132
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: With Friends Review 3 of 132
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 4 of 132
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (1)
Great room for the price

The only bad thing they only have coffe and hot chocolate no bread o pastrys.

 
Trip Type: Special Event Review 5 of 132
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 6 of 132
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 7 of 132
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: With Friends Review 8 of 132
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 9 of 132
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Great room for the money

I was unsure of the hotel before arriving due to hearing that the neighborhood was not the best but I was pleasantly surprised when I arrived. The hotel itself is set away from the main streets and the front lobby was very secure (a hotel key being required to open the doors after 9pm). The staff was friendly and when requesting additional towels, soap, etc. they were very prompt (even though the request was made at 10pm!). Comfort of the room and bed was far better than expected for the price. Overall would definitely stay again on next trip to Phoenix!

 

Not Recommended

Trip Type: Special Event Review 10 of 132
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
1.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)
didnt sleep at all

the surrounding area is not very good and the beds are like rocks with sheets.

 

Not Recommended

Trip Type: Not Provided Review 11 of 132
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
2.0
Was this review helpful?
Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 12 of 132
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (1)
Very Good

Found the room to be very satisfactory. Bed was a little hard for my tastes, but what do you expect its not home!!!!!!! Would stay there again if I ever go to Phoenix again

 
Trip Type: Business Review 13 of 132
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Great room for great price

We were kinda leary of the motel because of the price. We were very surprised and it was very nice.

 

Not Recommended

Trip Type: Overnight Stay Review 14 of 132
Overall Rating
3.0
Hotel Service
1.0
Hotel Condition
3.0
Room Comfort
1.0
Room Cleanliness
3.0
Was this review helpful?
Yes (1)
No (0)
needs improvement

the bed was extremely uncomfortable and the front desk clerk was unfriendly.

 
Trip Type: Business Review 15 of 132
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
GOOD VALUE

VERY GOOD VALUE

 
 
Next Next Page 1 of 9 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.