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Hilton San Antonio Hill Country Hotel & Spa, San Antonio, TX

Hilton San Antonio Hill Country Hotel & Spa

Star rating: 3.5 of 5
9800 Westover Hills Blvd
San Antonio, TX, 78251
866-539-0036
Average Rating
4.1
Recommend
87%
107 Guest Reviews

from $126.00

Lowest avg. nightly rate

This rate first available on Thursday, Jan 15

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Review Details for Hilton San Antonio Hill Country Hotel & Spa:

  • 87% Recommend
  • 4.1 Average Rating
  • 107 Guest Reviews
Hotel Service
4.2
Hotel Condition
4.2
Room Comfort
4.1
Room Cleanliness
4.3

Nothing is more important than the opinions of our guests.

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All Trip Types
(107 ratings)
Average Rating 4.1 of 5
Business
(5 ratings)
Average Rating 4.2 of 5
Romance
(14 ratings)
Average Rating 4.0 of 5
Family
(62 ratings)
Average Rating 4.1 of 5
With Friends
(2 ratings)
Average Rating 3.5 of 5
All Others
(25 ratings)
Average Rating 4.3 of 5

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Next Next Page 1 of 8 Previous Previous
Trip Type: Not Provided Review 1 of 107
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
4.0
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Great Hotel. Family Oriented, Nice Getaway.

We were extremely satisfied with the hotel. We were referred there by Hotels.com, & could not have been happier. It is a really nice family oriented hotel, and it's also a nice romantic getaway. Very quiet and great customer service.

 
Trip Type: Not Provided Review 2 of 107
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
2.0
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a good choice for family vac.

overall good room for the money

 
Trip Type: Special Event Review 3 of 107
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Very Comfortable Room

The hotel had a very comfortable room and we slept very well. We were a little bothered by some noise made by other guests in the hallway, but that only lasted a few minutes and all was quite the rest of the night. The room was large and had a sleeper sofa. The bed was very comfortable for my wife, who is pregnant and was worried about not being able to sleep on the hotel bed. She slept so well, that in the morning she did not want to get out of bed.

 
Trip Type: Not Provided Review 4 of 107
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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BELLISIMO

OUTSTANDING HOTEL, THE SERVICE WAS GREAT

 

Not Recommended

Trip Type: Family Review 5 of 107
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
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No (1)
NEEDS MAJOR IMPROVEMENT

we were moved a total of 3 times to get to a descent room. i even upgraded and then was told that those rooms were not available so i had to settle for 2 adjoining rooms. this inexpensive trip for my family ended up costing over $600 in hotel fees and i am not happy at all.

 
Trip Type: Family Review 6 of 107
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
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suites/Sleeper Sofas . . . Replaced?

This hotel has stated that they will be replacing their sleeper sofas next year. Personally, I think they need to be replaced now. The one in our king suite was pretty ratty. You may want to ask if the sleeper sofas have been replaced in the suites before booking.

 
Trip Type: Business Review 7 of 107
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Rudy's BBQ close, and good!

No Starbucks very close, or easy to get to. Whataburger 2 miles away, easy access. Nice bar and appetizers in hotel. Did not try onsite restaurant. Easy access to the Shops at La Cantera and 410.

 
Trip Type: Not Provided Review 8 of 107
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Great Price & Location

We got a really great rate and was very close to SeaWorld. The only problems were the couch was dirty and looked like something from a frat house. Also, the toilet ran constantly.

 
Trip Type: Family Review 9 of 107
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (1)
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Great weekend getaway

Loved being able to relax in the heated pool and spa after a busy day at Seaworld at the end of October. Also toasting marshmallows over the fire pit while sipping a well earned glass of wine!!!!!!!! Great service and food.

 
Trip Type: Not Provided Review 10 of 107
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 11 of 107
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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great hotel for sea world visitors

great hotel - free shuttle across the street to sea world so you save on parking - breakfast buffet was not worth it and the pillows were not that comfortable, so if you are driving - bring your own! We stayed in a jr. suite with our son in a crib and had plenty of space.

 
Trip Type: Romance Review 12 of 107
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
5.0
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Nice place, bad service

The hotel and room were nice, but the servie was under par for a "Resort". Both breakfasts that we ordered came cold and incorrect, and the surprise facial and massage that I had made reservations for my girlfriend to have were "double booked" and we ended up having to shave time off of both in order to get them done so the employees could leave when they were supposed to. I would stay there again beacuse it was beautiful and in a good location, but next time I guess I need to be more pushy and demanding to get what I want. If I could have done it over again, I might have demanded a discount on the outrageously priced massages since they were supposed to be an hour and all we got were 45 minutes.

 
Trip Type: Special Event Review 13 of 107
Overall Rating
5.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Needs some improvement

We chose this hotel because it was one of the nicest ones in the area of Lackland Air Force Base for which we had to travel to every single day. The drive was a little bit farther and you had to access a couple different highways rather than it being a straight shot but overall, that didn't bother us. The chocolate mousse on the hotel Menu was very dissappointing; it was whip cream with a little of chocolate added to it; not the real stuff made w/a quality Chocolate and Eggs. They should remove that from the Menu. Our 1st 3 days was in a 2-Queen overlooking the Garden and a partial view of the pool area; 2nd 1BR Suite w/Jacuzzi was overlooking the parking lot; we were dissappointed in that since we asked for a pool view but this was not hotels.com's fault; it was the Radisson's; Overall, I would recommend it especially for those going to SeaWorld on the same street as this hotel.

 
Trip Type: Business Review 14 of 107
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Family Review 15 of 107
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
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Great Service

Service staff very friendly and attentive to our needs.

 
 
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