Quality Crown Hotel Hyde Park

Rooms to small

The hotel itself is quaint. However, the rooms are smaller than college dorm rooms. There too small for one person. The hotel staff was not very friendly or helpful. The hotel, however, is conveniently located one block away from Paddington Station and has several fast food eateries such as Burger King, McDonald's, and Subway. There are other places to eat as well.

Great location, convenient, a bit overpriced

Hotel was nice and clean. Close to Paddington station, Hyde Park, great Underground access. Satisfactory value given the price.

Good Convenient Location for Access to Heathrow

Hotel is walking distance to Paddington Train station which is where you catch the Heathrow Express to Heathrow. Also it is near the Underground which gives you access to Central London.

Fabulous location and great service

This hotel was perfect, especially for the prices in London. I loved the location and I would highly recommend this hotel for any future guests.

Guest did not leave a comment.

Guest did not leave a comment.

Needs Improvement in Customer Service and Expectations

If you plan on booking a stay here make sure you know what room you are getting before arriving. I made a reservation for two people and got a room that was situated for only one person to freely move at any given time. The room upon entering looked more like a cabin on a small ship rather than delux accommodations. There were larger rooms available but you must specify what you are looking for ahead of time. Now if you like hot showers, as most of us do, you would be wise to check the status of the plumbing upon entering your room. Surprise cold showers with low water pressure are never a fun way to start your holiday. Also if you book and choose to get continental or full breakfast make sure you bring proof that your booking included that. Without it you will be headed to the nearest cafe for your morning meal. No proof, no food for you. One more thing to keep in mind...ask them if construction is going on in or around the area. I dont mind waking up early but never to the sounds of a jackhammer at 7:30 AM. As far as location goes this area fit the bill. You are a 5 min walk to the Paddington tube and/or main train station. There are a ton of inexpensive cafes nearby. This is an area that has a wide variety of hotels so even if you dont choose this one you can find many more in the same area that may fit your needs better. Enjoy your holiday!

Tiny Room

Location was great, all attractions easily accessible using the underground. Staff was helpful, but the room assigned to us was very small and had no window.

Great place to stay!

We went to London expecting small rooms with less than perfect plumbing so it was no surprise that our first room was small. We were 3 adults and were given a room with a double bed and a roll away. Luckily we were prepared for the lack of space. We left for a week in Paris and returned to get a larger room in the basement area. It was much roomier with 3 single beds and a larger bathroom. We found it a bit noisier than our first room, but given the choice between space and a little noise, we chose space. We were out every morning and came in at night to find our beds turned down. They have a restaurant that serves breakfast, but you get a better deal if you eat at one of the many eateries in the area. Just about a block and a half from Paddington Station, getting around London was really easy. The staff couldn't have been nicer and more accomodating. We were treated very well by the entire staff. I would highly recommend this hotel to anyone who wants a moderately priced hotel in a great part of London!

Needs Improvement

This hotel has some potential, but the first room they gave us was awful and tiny, the second room they gave us we could not stay in since there was contruction going on right outside our window, so we could not sleep, the third room they gave us was a nice room but, the phone did not work, and no one on staff knew how to work it. They kept sending people that did not know how to work the phone to fix it the phone (such as the bartender, and the painter), also even though we had hot water in the sink, but the shower was cold. The maid staff does not know what the "Do Not Disturb" sign means - we were distrupted 3 times on one morning, twice by the maid and once by the bartender looking to retrieve a knife we had used the day before. I can not imagine they only had one knife in the entire hotel, so they had to knock on the door with the "Do Not Disturb" sign on it. The staff was all very nice and friendly except for one girl, I think her name was Margaret. Trying to resolve any issues with her was an excerise in patience. She did not listen to what any of the problems were so she was not able to address them, she seemed to think she knew without my explanations, as a result, I quickly figured out I needed to wait until Jo Anne or Pratup came on duty - they were great. Once they get all the bugs worked out this maybe an OK place to stay, but request room 607, and wait until all the bugs have been worked thru.

Single room should not be sold a s a double

Room was incredibly small considering we had not chosen the cheapest room available. Staff were not particularly friendly/helpful.

Not TOO bad, Not too good either...

The Good: The hotel is convienently located in the heart of the Paddington hotel strip just off Sussex Gardens. Both Paddington and Lancaster gate tube stations are less the a 5 minnute walk. So you can take the Heathrow Express from the airport and walk there from the station. The place has obviously undergone a pretty nice makeover and the finishes arent bad. Has a nice bar, but really small. neighborhood and surrounding area is good. 4 minute walk down Sussex to Hyde Park's Lancaster Gate entrance which is pretty sweet. The bad: Interent is not normally included with room cost so make sure you get that included as part of the booking (I had to ask for it). The maid staff either dosent speak much english or doesnt know how to read a "Do Not Disturb" sign. If you sign up for an "Executive Suite" that mean it's going to be small. Really small. Like, I've been to London many times and this room is Really Really small. No air-conditioning, but we were there in early March so it didnt really matter. All in all I think it wouldve been worth the extra money to stay at Quality Crown Paddington instead if we hadnt been there for more than 2 weeks. It seems far more comfortable.

Guest did not leave a comment.

Decent place to stay

Great location for business or to be in place for travel from Paddington Station. My room was very small, but clean. Noisy due to construction next door. Staff was courteous and helpful. Not special, but for London, a decent value for money