Magnolia Hotel Houston

Needs Serious Improvement

I would first like to say that the highlight of our stay at Magnolia was the valet service. Those gentlemen were super professional and very good. It all went down from there. It took us a long time to get our bags, I saw them just sitting in the lobby, we checked in at a very late hour, no reason for the delay, we had to call twice to get them. A bulb was burned out in the bathroom light making it even more difficult to see in an already too dark room. The sheets were an ok thread count, however they didn't fit the mattress properly and half the mattress was showing. They also had holes in them. (The sheets). The hallway carpets were filthy, not sure about the carpet in the guest room, it was a dark color and I wore shoes the entire time. For the price of this hotel these things should not be issues. I think the management might need a review. Whoever manages the valet maybe should work on the hotel.

Oustanding Hotel

Very modern and clean rooms and common area amenities at a resonable price.

Great Hotel

I love the bedding, very comfortable, reminds me of my bedding on a cruise. I like that there was internet access in the room. As I brought my laptop and was able to keep up to date of what was going on at home. I like that breakfast was offered but was tired of the same menu each day I stayed which was 5 days.

Great room, great service, except for phone reception

The room was nice, the service of the staff was excellent; the only problem we had was trying to talk to somebody on the phone when we called the hotel, either from outside the hotel or from the room.

Great hotel but beware!!!!

Hotel was great but beware it costs 25 dollars to park overnight and the elevators take forever to arrive and then they are usually full. Best go up with one first to ensure you can get in the lift to go down!!!!!

Employees Very Rude

The hotel was very nice but, the employees were very rude including the managers. They need more valet workers and and a class on customer service.

Friendly and Quality

The building that holds the Magnolia Hotel has history dating back to the 30's. Decor was fabulous and distinctly Texan in a modern and tasteful way.....leather lined elivators and lobby walls. Our stay was great, the staff was very friendly and our room was clean, cool and comfortable. No hassle with the air conditioning like you find in most hotels these days. Great romantic get away.

Great but...

The Valet was very expensive (24.00 a night) and there is no other place to park in the middle of downtown. The price wouldn't be so bad if they had timely service but it takes 20min to get your car and they will not hold it for longer than 5 min downstairs. I was even given the wrong car (same make, same model) but not my car. Overall, the Hotel Magnolia is nice and I would stay again.

Guest did not leave a comment.

Great Birthday Weekend!

I thoroughly enjoyed my stay. I was celebrating my birthday and despite I do reside in Houston, I wanted a place to relax and enjoy myself. The hotel's staff was polite, professional and so AWESOME!! I will definitely be back and refer anyone else there from out of town.

Outstanding Hotel

Great room with a beautiful view to the north. Surprisingly good complimentary breakfast. Attentive staff.Very comfortable bed.

Guest did not leave a comment.

Guest did not leave a comment.

Outstanding Hotel !!!

This was the first time I stayed at this Hotel. The look was very sheek. Everyone was absolutely nice, from the time you drive up to the time you leave. The rooms were very clean and the decor was made you feel at home. I would & have laready recommended this Hotel to several people.