HoteLumière Suites and Casino

Great Rooms

First of all, these rooms are awesome! The beds are very comfortable and the room size is great! Can't say enough about how nice it is to have a separate living room and two TV's. The lobby is also beautiful and the staff very friendly and helpful. Couple complaints. Everytime we left the hotel and came back that evening, our keys didn't work. Given that we were on the 8th floor and the elevators are very slow, that got very annoying by the third night. Also, the self parking NEVER worked with our room key. We ended up parking on the street (while still getting charged for the lot) just to avoid the inconvenience of calling security to let us in. The pool attendant and some of the "rules" are a bit silly for the price of the hotel stay. It is not a huge or extravagent pool, so making us walk down to front desk to get bracelets and prove we are guests is a bit extreme. Especially when we were the only ones using the facility. Also, not letting our child in the hot tub with us, when again we were the only ones in there was annoying. Other little inconveniences were lack of inexpensive dining, especially for breakfast. We typically stay at 2-3 star hotels that are less expensive but always have free breakfasts. We knew when staying here that this was not the case, but the restaurant that did provide breakfast was very pricey! My suggestion would be to bring your own snacks and quick breakfast foods and to be sure to eat lunch/dinner out while site seeing if you don't want to spend a lot at their very nice restaurants! One other thing to mention, as others have, if you are an early to bed person, you may want to confirm with the staff that there is not a function (private party, etc.) going on in the lobby before booking your stay. It is very loud, all the way up to the 8th floor. Although, having the separate living area and door separation to the bedroom difuses a lot of that noise, but not all of it. Overall though, we really liked it here. Everyone was very frie

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Good Hotel

The hotel was very nice. The lobby was fantastic. Very pretty and scenic. The food was good in the Kitchen buffet, although not much of a variety. The hotel and restaurant staff was not knowledgable in some things we wanted to know. I asked about shuttle buses and was told there weren't any and then I saw shuttles traveling around the area. The room reeked of smoke. The bed was great, very comfortable. No whirpool in the pool area, only outside. Go figure. oVerall, I would stay here again. The casino was awesome. Too smokey for me, but it didn't stop me from hitting the slots.

Very Nice Hotel

Attached to casino, walk to dinner and night life. Very nice hotel. Nothing really special, but nice.

Convention hosted in the hotel lobby?

I would never recommend this hotel because of the ignorance of the management and event staff. We did not realize that it was the site of St. Louis Fashion Week. I'm fine with a convention being held, but the fact that they had it in the main lobby was frustrating. If that wasn't enough, there was a party one evening in the lobby and the live music was so loud that I missed a call because I couldn't hear my cell phone ringing in my room! Stay far away!

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Comfortable and Fun

I love that every room is a suite. That makes for a very comfortable business trip. Did not like the fact that we had to pay extra for Wi-Fi in the room. Also, my bathroom had not been swept very well, if at all. Otherwise, it was a very nice stay.

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mixed feelings

nice spacious room with great service, but seemed a bit dirty. cleanliness lacked attention to detail and kinda grossed me out.

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Excellent place

The hotel was clean and roomy and clean. Very nice place to stay!

Nickel and Dimed

I don't usually use extra services if they cost more but paying $10 for Internet per day, and charging for a parking lot that appears never to be full seems like a 1990s thing to do for a hotel. Seems like they care more about look and style than providing good service.

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