HoteLumière Suites and Casino

First of all, these rooms are awesome! The beds are very comfortable and the room size is great! Can't say enough about how nice it is to have a separate living room and two TV's. The lobby is also beautiful and the staff very friendly and helpful. Couple complaints. Everytime we left the hotel and came back that evening, our keys didn't work. Given that we were on the 8th floor and the elevators are very slow, that got very annoying by the third night. Also, the self parking NEVER worked with our room key. We ended up parking on the street (while still getting charged for the lot) just to avoid the inconvenience of calling security to let us in. The pool attendant and some of the "rules" are a bit silly for the price of the hotel stay. It is not a huge or extravagent pool, so making us walk down to front desk to get bracelets and prove we are guests is a bit extreme. Especially when we were the only ones using the facility. Also, not letting our child in the hot tub with us, when again we were the only ones in there was annoying. Other little inconveniences were lack of inexpensive dining, especially for breakfast. We typically stay at 2-3 star hotels that are less expensive but always have free breakfasts. We knew when staying here that this was not the case, but the restaurant that did provide breakfast was very pricey! My suggestion would be to bring your own snacks and quick breakfast foods and to be sure to eat lunch/dinner out while site seeing if you don't want to spend a lot at their very nice restaurants! One other thing to mention, as others have, if you are an early to bed person, you may want to confirm with the staff that there is not a function (private party, etc.) going on in the lobby before booking your stay. It is very loud, all the way up to the 8th floor. Although, having the separate living area and door separation to the bedroom difuses a lot of that noise, but not all of it. Overall though, we really liked it here. Everyone was very frie

Guest did not leave a comment.