Dana Hotel and Spa

I did not like: - WiFi did not work in my room. When I inquired about this, they told me the "weather" was probably screwing with it...yeah, sure, the weather. WiFi worked in all of the general areas of the hotel though. - Pillows are way too soft, and it was very difficult to find a sweet spot on the beds. - AC/Heater in the room is extremely loud and is very annoying when trying to sleep. - Continental breakfast is fantastic(!!), but they ask you to tip...very annoying considering you serve yourself. I liked: -Location is absolutely perfect. There is a whole foods store around the corner, a seven eleven across the street, nearby clubs, and the Magnificent Mile is a short 5 minute walk away. -iPod dock in the room is of very high quality, and the TV was great with a good selection of channels. -See if you can get a corner room with windows surrounding you on two sides; the view is very nice, especially if it snows. -Continental breakfast is very good with a large selection of food and beverages. Best part of my morning. -Concierge is very knowledgeable and was able to give us directions to various places with ease. -Able to print boarding passes in the "business" area. -The shower in the room was amazing...you have to see and experience it to believe it. Outside of the WiFi not working in my room, the hotel was almost perfect. I would not hesitate to stay again or recommend it to friends. You will love it.

This hotel was very good. The rooms were comfortable. The lounge and the restaurant are recommended. Had a little trouble with the heater in the room. They had crew come and fix it while were in the room. Took about an hour. Didn't receive anything for the inconvenience.