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Crystal Inn Hotel & Suites Salt Lake City, Salt Lake City, UT

Crystal Inn Hotel & Suites Salt Lake City

Star rating: 2.5 of 5
230 W 500 S
Salt Lake City, UT, 84101
866-539-0036
Average Rating
4.4
Recommend
93%
125 Guest Reviews

from $119.00

Lowest avg. nightly rate

This rate first available on Thursday, Nov 12

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Review Details for Crystal Inn Hotel & Suites Salt Lake City:

  • 93% Recommend
  • 4.4 Average Rating
  • 125 Guest Reviews
Hotel Service
4.5
Hotel Condition
4.3
Room Comfort
4.5
Room Cleanliness
4.5

Nothing is more important than the opinions of our guests.

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All Trip Types
(125 ratings)
Average Rating 4.4 of 5
Business
(34 ratings)
Average Rating 4.1 of 5
Romance
(5 ratings)
Average Rating 4.6 of 5
Family
(23 ratings)
Average Rating 4.6 of 5
With Friends
(11 ratings)
Average Rating 4.5 of 5
All Others
(52 ratings)
Average Rating 4.4 of 5

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Trip Type: Not Provided Review 1 of 125
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Excellent hotel for the money.

Obviously has been upgraded. Nice room, very good breakfast. Will definitely stay again.

 
Trip Type: Not Provided Review 2 of 125
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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a+

I found this hotel on hotels.com. Great price, clean rooms, and great service. We were most impressed with the breakfast buffet. Not like a continental breakfast. Had many hot dishes on the buffet. I'm dieting and have to stay in a certain calorie range. Was able to and still get full. Very close to Imax theater, outdoor mall and arena. Very easy to find, as well. Would recommed

 

Not Recommended

Trip Type: Business Review 3 of 125
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
2.0
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mediocre but adequate

Breakfasts were decent but the place is run down for the most part. Nice to have WiFi but they should also provide a wired option for business travelers who need reliable internet connection. The "gym" is tiny with one treadmill, an elliptical runner, and one weights machine that you are supposed to modify like a home gym. I guess you get what you pay for, but for an extra $30/nt, go to the Hilton and you won't pull off the bed cover from the bed because it looks totally suspect...

 
Trip Type: Not Provided Review 4 of 125
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Good value

Good value. Nice large room. Good amenities. Friendly staff.

 
Trip Type: Special Event Review 5 of 125
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Satisfied customer

My room was spacious, with a loveseat and table by the window. The fridge, microwave, and plasma TV were welcome amenities. Everything was clean and tidy. The breakfast buffet was open from 6am-9am and included fruit, yogurt, cereal, oatmeal, eggs, bacon, french toast, potatoes, coffee, juice, and milk. All you can eat.

 
Trip Type: Special Event Review 6 of 125
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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great room for the money

It was a clean and spacious room. Well worth the money we paid!

 
Trip Type: Business Review 7 of 125
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Room for the money

This hotel had great customer service, the hot breakfast was terrific and loved how they changed it each day, the free WIFI and airport shuttles added to the value of this hotel. I will stay here each time I visit SLC if the pricing stays close to what I paid this time. Thank you Crystal Inn!

 
Trip Type: Business Review 8 of 125
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 9 of 125
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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No (0)
Great room for the money!

Great room for the money! It was very spacious and clean and smelled good. The breakfast is also great! We will continue to stay here when we need a hotel!

 
Trip Type: Business Review 10 of 125
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great for the money.

Clean rooms, nice staff, Free airport shuttle, and great for the price. No bar or restaurant on site, but free warm breakfast everyday.

 
Trip Type: Overnight Stay Review 11 of 125
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
3.0
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Not bad....

What was "okay." Hotel is a little old and little run downed, but it was alright. Rooms were nice and big. Breakfast was okay. Small area for everyone to come and eat at. I'd recommened it to someone, for the price I paid.

 
Trip Type: Family Review 12 of 125
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 13 of 125
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
4.0
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good value no privacy

clean, jetted tub works good, fridge, micro. would stay again. Only complaint is the door to our room had too much space around it to the point you could see right into the room from the bottom of the door jam to about 2 to 3 feet up the door jam, all the rooms seamed to have this problem. Result no privacy and noise from hallway. We put the ironing board against the door to block people from seeing in, and a towel along the bottom.

 
Trip Type: Not Provided Review 14 of 125
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Excellent hotel at this price

For what we paid, just a bit more than a Motel 6, this is an outstanding hotel. The rooms are large and modern with flat screen TVs and the breakfast was awesome -the best of our 16-day trip by far. Full breakfast with eggs, sausage, fresh fruit, etc. Free newspapers, too. Very convenient to downtown SLC with plenty of eating options around. A great choice in this price range.

 
Trip Type: Special Event Review 15 of 125
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
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Needs Improvement

The hotel was clean, and I loved the toiletries from Bath Body and Beyond. The room was clean, but I could hear other guests up and down the hallways, and from inside their room. The hotel needs remodeling, it seemed run down. The staff was wonderful and very helpful, from the front desk to housekeeping. Breakfast was great!

 
 
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