Cosmopolitan Toronto Centre Hotel and Spa

Great hotel, great location

This is a great hotel. We really enjoyed our stay. I especially liked how easy it was to get to from the QEW.

Modern Comfort

We stayed at the Cosmopolitan in September and were very impressed. The hotel itself and our room were clean and comfortable. Within walking distance to major attractions, public transit and grocery stores. The staff was very helpful, able to answer all our questions. We felt they went above and beyond to make our stay less stressful. We used the underground parking to save some money instead of their valet service as we relyed on public transit to get around. The car was within walking distance so we could get to it if we needed.

Very Nice

Great Service, Nice and Clean. Beautiful Room.

Loved this hotel

This hotel is conveniently located to restaurants, public transportation and other major hotels. The staff was very helpful. Instead of rooms, the hotel has well-designed suites and provide everything you would need including dishes in the kitchen, a washer/dryer and comfy robes to wear. The place was spotless. Because there are only a few suites on each floor, there is little noise or waiting for elevators. I enjoyed the new age touches like a small fountain gurgling in the room, a cd playing meditative music as we walked in and the turn down service with the incense of your choice. The wine bar downstairs seemed popular although we didn't take advantage of that. It seemed like a perfect hotel for a romantic get-away and I would strongly recommend it to my friends going to Toronto.

Relaxing and Rejuvenating

We especially liked the decor of the room with the hardwood floors and clean, contemporary furnishings. It was a beautiful and convenient kitchen. The incense and gems for the turn down service were wonderful. We really considered it a great find. We could walk easily to CN tower, entertainment or the Eaton Center. Valet service for the car was a drawback, since we had to make sure we had everything out of the car that we might need because we had no access to it and we did not really know where it was parked. We ended up needing the car more than we thought in our three day stay. The staff was very helpful. I made the mistake of reading somewhere that the continental breakfast buffet was included with the room and we got charged for it because they said it was not included for our reservation. We would not have used it, had we known, because the only thing we couls eat from it was the fruit and a cup of tea. We would absolutely stay there again!

Enjoyed modern feel

I enjoyed the unique and modern feel of the hotel. I appreciated that the front desk told me about the nearby public parking lot which was much cheaper than valet parking. I appreciated that the front desk suggested to buy an all day public transportation pass. I would have liked to know up front that parking costs were not included in my hotel price that I prepaid for. I was disappointed that they did not give me the wake up call that I requested. I was also disappointed to discover that the deposit for incidentals would stay on my credit card for 10 business days after leaving the hotel. I would have liked to know that up front.

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Outstanding Hotel

Great hotel. Helpful staff.

Outstanding Hotel

Great for relaxing, nice wine bar; limited food choices.

Great Hotel!!

We loved this hotel from the moment we got there. The staff was very friendly and helpful. The only downside was all the city noise at night, but you would get that at any hotel that was situated in the city. The turndown service was nice, especially since they left a surprise on our pillows and some lovely incense for us to burn. We lit the incense and played the complimentary relaxation CD at bedtime. It was a wonderful hotel. Highly recommend you stay at if you go to Toronto.

Great Service

We were very pleased. The staff is very friendly and extremely helpful. The rooms are extremely clean and very pleasant.

Best Hotel I Have Ever Stayed In

The service at this hotel was superb! Hotel staff were courteous, helpful, and very fun to talk to. I loved that the hotel was in the middle of downtown Toronto, but yet was not noisy or bustling with outside street noise. I would recommend this hotel to anyone thinking of visiting Toronto. I loved it there, and did not want to leave! The suites with the washer/dryer set and the kitchenette were very nice, especially since my stay in Toronto was long. The spa was very nice and tidy, and was very clean. The hotel has a very comfortable feel, and is by far the best hotel that I have ever stayed in. The next time I am in Toronto the Cosmopolitan is guaranteed my business!

Great Location - Great Facility

The hotel is located just off Yonge Street between Front and King within walking distance of restaurants, shopping, Union Station, the convention centre, Rogers Centre, CN Tower, St. Lawrence Market, etc. The subway is around the corner. Rooms are small suites with kitchenettes, mini laundries, irons, hair dryers, safes and most everything else one needs for an extended stay. Staff was friendly and helpful. Bar and restaurant on premises is expensive but good. Free breakfast and high speed Internet service are included in some packages, but you need to inquire to be sure. Beware the mini-bar (inside the refrigerator). In my room it was broken and empty. I informed the front desk and there was no problem. Parking is expensive (as it is everywhere in Toronto). But Toronto has excellent public transportation and a car is actually a hindrance.