Congress Plaza Hotel

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awful, old building, do not stay

took 20 minutes to get hot water running. when called front desk, they sent an engineer who said that was normal since it was a very old building and the water had to get up from the basement. the building was at least 12 stories I think. We were on the 4th flr. What about people on the top floor? did they have to wait 1 hr? and when the water did finally get hot, the water pressure was laughable. even their own engineer admitted that there was not much water and it wasn't that hot. and when switch to shower head, made this awful screeching noise. the room was dry as anything, and the view from our window was this nasty cement thing littered with trash. Don't even know how to describe it, other than that it made us feel like we were sleeping in a very dry sewer. there was no ac/heat in room. no thermostat. just a fan with basically on/off capabilities. it did have low/med/hi but changing between low to high made no difference whatsoever. only pro about hotel was location. a few fast food places within walking distance and drug store nearby. other than that, awful awful awful. would never stay again. would never recommend to anyone.

Management Issues

Pros: Great big rooms, monogrammed everything from walls to pillows Cons: Striking union workers picketing outside for ~5 years (which management should have resolved longtime ago), poor service inside (probably from scab workers), no wireless internet only cable connection, old plumbing with long delay in getting hot water and pooling of water in tub, towels smaller, no newspaper service.

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Re-modeled???

I thought this hotel was "re-modeled." If that means patched OLD carpet, layers of paint, and sloppy tile work in the bath room - then forget it! No room refrigerator. Not able to control room heating or cooling - only the fan speed. A flat-screen TV was the only worthy "re-model" item.

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Great location for the Marathon

We chose this for the location to the start of the Marathon. The hotel itself is nice enough. A bit aged but I have nothing bad to say about it. I would stay again and will recommend it to anyone needing to be in that area of town for a home base.

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Location

Location was great for Da Bears football game. The room was newly remodeled and very clean.

Practically perfect location

My sister and I were both participating in the inaugural Chicago Rock n' Roll half marathon and we wanted a hotel close to the start/finish lines so we didn't have to rely on public transportation the morning of the race. The actual location in the city is in walking distance to several 'El' (train) stations, as well as many tourist sites in/around the downtown area. Previous stays in this hotel have also met my expectations and I will continue to book rooms here when I visit the windy city!

GREAT LOCATION

this is very old, historic hotel and in a great location to walk to lots of resturants and the museums!