Caesars Atlantic City

Room was Great!

We had a beautiful view of the ocean. The room was great! We had a great time on our anniversary getaway!

Walls were paper thin, manager not helpful

We could hear the conversations, cell phones ringing and toilets flushing in the room next store. I went to the front desk and spoke with the manager about the problems and asked to cancel my reservation for the second night. He never even apologized for the issues...We went to the Borgata the 2nd day. It was great, staff was friendly. I thought I wanted to stay at a hotel on the boardwalk so we can experience it....don't the boardwalk was shady! My husband didn't think it was safe enough for us to walk on it during dusk. You aren't missing anything if you don't stay on the boardwalk.

Not what I expected

When a person makes reservations the Hotel makes sure to tell you that you you need to check in after a certain time like 4pm. Well I checked in at 7 and had to wait an hour in a half for my room because it wasn't ready yet. Even after the wait I had to settle for a accomadations I did not ask for. they tried to offer me 2 doubles and a smoking floor. I have asthma and I am with my boyfriend. What is the point in making reservations If your not going to get what you need. We settled for the smoking room and it was really nice, it barely smelled like smoke, it was really clean and comfortable. The view was horrible who wants to see fumes from the next building but I made the most of it. All you do is sleep in the room anyway. It was a very nice Hotel but very over rated and over priced.

Excellent Experience

On the Boardwalk, perfect location. Across 5 nights we never met anyone with less than excellent attitude! Were greeted by every staff member, from the Valet parking attendants to the well-dressed management, as if we were their biggest highest rollers. Ask for information from anyone there and they were more than happy to help us. Housekeeping made sure the room was clean and neat before we returned from breakfast. When gambling, drinks were at no charge (although smaller than from the bar) and took a few minutes for service, but still were nice. Parking was a little confusing but once I figured it out, there was no problem. Located on the Boardwalk, we were able to step out of the hotel/casino and enjoy the ocean. With out a doubt, we would stay there next time. Beautiful place!

Great..

The hotel is in a great location.. right in the middle of the boardwalk. the shops and resteraunts located in the hotel are great.

Half and Half

Booked "deluxe" king room for 2 nights starting Friday. Got there around 8 PM. By that time, they were all sold out of kings so my husband and I had to take a double. I even asked for an upgrade but they said none were available. Hotel desk clerk was very rude and acted like I was bothering her by asking questions. They proceeded to put us in the worst tower (North), which was extremely run down. Rooms left a lot to be desired - window overlooked the lobby so it was extremely dark. A drunken party across the hall had us up all night! We called security but they never showed up. First thing the next morning I requested a room change, asking also that I be moved from the north tower. They told me it would cost more and only after complaining to the manager about my dissatisfaction since the minute I walked in the hotel was I given an upgrade at no cost. Moved to a newer tower the next night with king bed. It was like a totally different hotel..classy, clean, and a lot more quiet. Service overall at the hotel is mediocre at best. Gaming experience terrible...machines very tight and nobody seemed like they were winning. Advice to readers...don't book a deluxe room unless you're not expecting much, check in way before check in time if you want a king bed. Don't expect great customer service..you won't find it here...

Overall great hotel

I have used Hotels.com for all of my stays in Atlantic City. The rooms in the older part of the hotel are still clean and updated. The newer part is fantastic. Cant go wrong.

CAESARS - GO TO BORGATTA

Dirty, crowded with low lifes in the casino and most unhospitable staff. It sux!!!!!!!!!!! I stayed at the Borgatta ...excellent

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First visit to Atlantic City

This was a very disappointing experience. The condition of the room was poor at best. There wasn't even a decent place for breakfast in the morning.

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All around good deal

Thoroughly enjoyed my stay at Caesars in Atlantic City. Hotel could use a little pizzazz, but the Pier Shops are excellent and made up for anything Caesars lacked. Only other real improvement would be training desk staff on what restaurants are open when, and where breakfast is available after 10 AM. Had some difficulty finding dinner after our 9 PM arrival on Sunday and staff basically said only one place might be serving food. After 10 AM could not find breakfast the following morning. Otherwise, all was wonderful.

Nice Rooms

The rooms was very nice and clean.