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Best Western Summit Inn, Niagara Falls, NY

Best Western Summit Inn

Star rating: 2.0 of 5
9500 Niagara Falls Blvd
Niagara Falls, NY, 14304
866-539-0036
Average Rating
4.0
Recommend
92%
12 Guest Reviews

from $60.00

Lowest avg. nightly rate

This rate first available on Tuesday, Nov 10

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Review Details for Best Western Summit Inn:

  • 92% Recommend
  • 4.0 Average Rating
  • 12 Guest Reviews
Hotel Service
4.1
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.2

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All Trip Types
(12 ratings)
Average Rating 4.0 of 5
Business
(0 ratings)
Average Rating 0.0 of 5
Romance
(4 ratings)
Average Rating 4.0 of 5
Family
(4 ratings)
Average Rating 3.8 of 5
With Friends
(0 ratings)
Average Rating 0.0 of 5
All Others
(4 ratings)
Average Rating 4.2 of 5

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Trip Type: Romance Review 1 of 12
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Romance Review 2 of 12
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
NO SMOKING ROOMS

Liked the fact all rooms are NO SMOKING. There was no lingering oder of smoking!

 
Trip Type: Romance Review 3 of 12
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Decent for area

Looked to have been remodeled since others in area.

 
Trip Type: Family Review 4 of 12
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Comfortable, convenient, and well-maintained

This hotel exceeded our expectations. The hotel was well-maintained, the staff were very courteous, and for the money we paid, the value was exceptional. A good indoor pool and a sumptuous complimentary breakfast are good value-adds as well.

 

Not Recommended

Trip Type: Family Review 5 of 12
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
1.0
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Not so great

Our room reeked of urine. The rest of the hotel smelled like an ethnic cooking fiesta was taking place right there in the lobby. It was absoulutely nauseating! In addition, the hotel was not as close to Niagara Falls as we would have liked. There are other hotels on the NY side of Niagara Falls, within walking distance. On the plus side, the pool area & fitness center was nice. The stay also conveniently includes a breakfast spread with juice, cereal, breakfast breads & waffle maker.

 
Trip Type: Special Event Review 6 of 12
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Acceptable hotel with a few very good features

This is a fairly ordinary place in a commercial neighborhood. It worked well for us as we were just in town to visit relatives. One thing I loved was the great lighting on both sides of the king-sized bed (I like to read in bed). The complementary breakfast was fine, too.

 
Trip Type: Romance Review 7 of 12
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Nice and Clean

Very clean non smoking hotel with indoor pool. and good continental breakfast.

 
Trip Type: Family Review 8 of 12
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (1)
No (0)
Pleasant staff

Everything was fine - except the room smelled a little musty. The exhaust system in the bathroom was not working. The beds were VERY comfortable and the breakfast was sufficient. The breakfast attendant was very efficient.

 
Trip Type: Family Review 9 of 12
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (2)
No (0)
Good one for the price

Everything in this hotel was good (room, cleanliness, arrangement etc), just one thing was that the AC in the room was not working. It made the room completely stuffy. Otherwise, it was a good stay.

 
Trip Type: Overnight Stay Review 10 of 12
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (2)
No (1)

Guest did not leave a comment.

 
Trip Type: Special Event Review 11 of 12
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (4)
No (0)
Good Value

Stayed here for 2 nights with family. Met our expectations. Clean room for a reasonable price. The complimentary breakfast was better than expected. Good selection for this level hotel. Waffle Maker!! (kids loved it) Biggest negative was coffee was undrinkable, but there is Dunkin Donuts just down the street.

 
Trip Type: Special Event Review 12 of 12
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (3)
No (2)
Outstanding Cleanliness

This hotel was amazingly priced and very possibly the cleanest hotel I have ever stayed at. I am a self proclaimed neat freak who carries a bottle of Lysol to every hotel and I could not find a speck of dust or dirt. Staff was polite and helpful. They assisted us with directions to places we needed to go. We did not have time for the pool but it looked very well kept and in great condition.

 
 
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