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Ambassador Hotel New Orleans, New Orleans, LA

Ambassador Hotel New Orleans

Star rating: 3.0 of 5
535 Tchoupitoulas St
New Orleans, LA, 70130
866-539-0036
Average Rating
3.6
Recommend
71%
598 Guest Reviews

from $97.00

Lowest avg. nightly rate

This rate first available on Wednesday, Jan 7

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Review Details for Ambassador Hotel New Orleans:

  • 71% Recommend
  • 3.6 Average Rating
  • 598 Guest Reviews
Hotel Service
3.6
Hotel Condition
3.6
Room Comfort
3.7
Room Cleanliness
3.7

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All Trip Types
(598 ratings)
Average Rating 3.6 of 5
Business
(110 ratings)
Average Rating 3.6 of 5
Romance
(68 ratings)
Average Rating 4.0 of 5
Family
(30 ratings)
Average Rating 3.3 of 5
With Friends
(137 ratings)
Average Rating 3.9 of 5
All Others
(292 ratings)
Average Rating 3.4 of 5

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Next Next Page 1 of 40 Previous Previous
Trip Type: Family Review 1 of 598
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 2 of 598
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Convenient - Quiet

Small room. Conveniently located near Casino and Riverwalk. Within walking distance to Superdome and to French Quarter. Very Quiet. Parking, Parking Taxes, and Resort fees add up quickly.

 

Not Recommended

Trip Type: Overnight Stay Review 3 of 598
Overall Rating
1.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Very disappointed.

Extremely disappointed. We had an interior room which I've had at other hotels but this was really unplesant. The room had a glass door and two windows that looked out on the hall. There were blinds on the foor and windows but not drapes. When the room lights were out it was very bright in the room all night. It was also very noisy. We could easily hear through the walls and we could hear people walking on the floor above. There were a few low wattage lights in the room. I had to use a flashlight to search for itms in my luggage when it was on the rack in the back of the room. The beds were not very comfortable and tended to squeak when someone turned over on them. The wood floor also squeeked loud enought to wake other occupants when someone got up during the night. There were ants in the bathroom. Though we got this hotel on a suppooed deep discount it wasn't worth it.

 
Trip Type: With Friends Review 4 of 598
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
2.0
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Great location, great price!

Spacious, comfortable rooms, but the lighting was a little too dim, the shower had only warm water, there were little black hairs on every towel in our room, we got two thin blankets, but we enjoyed our stay nontheless and the price was great for the hotel's proximity to the French Quarter.

 
Trip Type: Romance Review 5 of 598
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Hotel

After reading the different reviews on this site, we held our judgment until we got to the hotel. When we arrived, we were greeted by the Bellhop and he took our luggage to the arrival counter and we were greeted and taken care of by a very friendly staff worker. got to the room and we were pleasantly supprised by how neat the room was and also how clean the room was. We had a very pleasant stay at this hotel and would go back again in the future. The only negative is the mandatory phone and internet fee per day that is added to your bill.

 
Trip Type: Special Event Review 6 of 598
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Great room for the money

It was a great room for the price and location and the staff was wonderful.

 

Not Recommended

Trip Type: Not Provided Review 7 of 598
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (0)
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Nothing as expected. Dont ruin your vacation

Rooms are noisy. You can hear a loud bang when lift arrives. My family could not sleep because of the noise of the lift and the noise from next room, Walls are too thin. I could hear talking from rooms even when I was passing though the passage to the elevator. No smile are courtsey on the face of hotel staff. The rooms seems to be not cleaned for months. I could see the dust everywhere. I am frequent traveller and I was hoping for some authentic hotel from New Orleans but this hotel completely failed in expectation.

 

Not Recommended

Trip Type: Not Provided Review 8 of 598
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
1.0
Room Cleanliness
4.0
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needs improvement

Our room door was made of glass. It had a plastic mini-blind over it. This allowed way too much light to come in making it hard to sleep at night. Also, a privacy issue. Complimentary breakfast was not available as long as they said it would be. Went down an hour before it was to shut down - nothing available.

 

Not Recommended

Trip Type: Family Review 9 of 598
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)
Needs improvement

Hotel is in good location, but is showing its age!! Rooms were fair!!

 
Trip Type: Not Provided Review 10 of 598
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
great location and value

great location and value

 
Trip Type: Special Event Review 11 of 598
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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great hotel

Location is wonderful. The decor in lobby and rooms extremely well done. The alleged continental breakfast is a farce & a hugeeee disappointment. How many pieces can you make out of 1 danish. The resort fee of $6.95 was a rip off as I did not use any of those amenities. I did look over the gym & it is very well equipped.

 
Trip Type: Not Provided Review 12 of 598
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Surprisingly nice for the price!

The hotel really had a great New Orleans feel to it with hardwood floors, a great lobby bar, and very close to the Dome, the French Quarter and Harrah's.

 
Trip Type: Not Provided Review 13 of 598
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
2.0
Was this review helpful?
Yes (0)
No (0)
Needs improvement in rooms, mainly in bathrooms.

Location is nice. Bathroom maintenance is not good. Sometimes noisy. You gotta pay a mandatory fee of 7$ almost for nothing. They say we have continental breakfast that is reduced to a coffee, that sucks.

 

Not Recommended

Trip Type: Overnight Stay Review 14 of 598
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)
value for money

Great discount rate with valet parking included - add-on of 7$ for phone and internet fee. Overall a decent place to stay but not my first choice in future.

 

Not Recommended

Trip Type: Overnight Stay Review 15 of 598
Overall Rating
1.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
3.0
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Yes (0)
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A bad, noisy experience,

I'm sitting here in the room at 2 am and can hear the conversations of the people next door and above us as well as their noisy stomping footsteps on the wooden floors. The walls in this place are THAT thin. We have an interior room where the only windows are to the hallway, and over these windows they have some pretty crappy blinds. So not only is it noisy, but bright as well! Even if you did not have an interior room all the doors have a full length piece of glass with crappy blinds covering them. The beds are nice - all the better to lay awake in listening to everyone around you.

 
 
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