If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Ambassador East Hotel, Chicago, IL

Ambassador East Hotel

Star rating: 3.5 of 5
1301 N State Pkwy
Chicago, IL, 60610
866-539-0036
Average Rating
4.3
Recommend
89%
461 Guest Reviews

from $89.00

Lowest avg. nightly rate

This rate first available on Wednesday, Jan 7

Select a Room & Rate Price Match Guarantee

Review Details for Ambassador East Hotel:

  • 89% Recommend
  • 4.3 Average Rating
  • 461 Guest Reviews
Hotel Service
4.4
Hotel Condition
4.0
Room Comfort
4.3
Room Cleanliness
4.3

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(461 ratings)
Average Rating 4.3 of 5
Business
(86 ratings)
Average Rating 4.2 of 5
Romance
(86 ratings)
Average Rating 4.4 of 5
Family
(44 ratings)
Average Rating 4.1 of 5
With Friends
(87 ratings)
Average Rating 4.4 of 5
All Others
(183 ratings)
Average Rating 4.1 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 1 of 31 Previous Previous
Trip Type: With Friends Review 1 of 461
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Outstanding Hotel

The staff was very nice and very helpfull. I needed extra towels and sheets and I recieved them promptly. We had brunch in the Pump Room and sat at Booth one as requested. We offered the head waiter a tip for this and he declined it. The Buffet was fabulous.The only thing that caused me pause was the Suite we were in looked nothing like the two pictures I saw on the WebSite. Nothing. It was a nice clean suite, but not as fancy as I imagined based on the pictures

 
Trip Type: Not Provided Review 2 of 461
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great Hotel

Great room. Great hotel. Great staff. Great ambiance. Close to everything with a jump on the subway. Walking distance to fabulous night spots. Went for a girl's weekend and had a great time. Recommend to all.

 
Trip Type: Romance Review 3 of 461
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Great hotel in a great location!

We loved this hotel mostly because it was in a great location that allowed us to easily get to our dinner location and our New Years Eve party!

 
Trip Type: Romance Review 4 of 461
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Romance Review 5 of 461
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Always a Favorite

I have stayed at the Ambassador East several times throughout the last 15 years and loved it every time. The rooms are lovely. Only issue is that there can be a lot of street noise on the lower levels. We always enjoy having a drink at the Pump Room Bar, but too bad that the restaurant is being allow to decline. We love the neighborhood and enjoy walking. The staff is always warm and very welcoming.

 

Not Recommended

Trip Type: Family Review 6 of 461
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Needs Improvement

Bathrooms are dated. TV's are small and old. First night we had a noisy heater which kept us up thru the night. Exercise equipment is not maintained - very noisy treadmill and stepper. Some cables on the weight machine do not work.

 
Trip Type: Not Provided Review 7 of 461
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Beautiful Older Hotel

Overall our stay was very pleasant. We loved looking at the photos of the movie stars who visited the Pump Room. There were so many, and they go as far back as the 1930's when it opened. My only issue was that they posted a $50.00 deposit on my Visa debit card, because it was a debit and not a credit card. So now I must wait for the refund. Other than that is was a lovely place, especially if you like a taste of Chicago nostalgia.

 
Trip Type: Business Review 8 of 461
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Good choice.

A little bit stodgy, but great for business travel.

 
Trip Type: With Friends Review 9 of 461
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Gold Coast Vicinity

Great room for the money; good location for walking Mag Mile

 
Trip Type: Special Event Review 10 of 461
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
showing it's age

I remembered this hotel from my childhood. It is beginning to show it's age. For what we needed that weekend it worked out perfectly.

 
Trip Type: Special Event Review 11 of 461
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 12 of 461
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Romance Review 13 of 461
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
outstanding hotel

beautiful hotel great neighborhood great stay

 
Trip Type: Business Review 14 of 461
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
AWESOME DEAL

GIVEN THE LOCATIOIN AND THE HISTORY THIS HOTEL HAS,I GOT A GREAT DEAL ON THE ROOM

 
Trip Type: Business Review 15 of 461
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
 
Next Next Page 1 of 31 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.